Refund Policy

Please visit order dashboard to Cancel / Return / Exchange the order. Cancellation Policy

Cancellation of order is allowed “within 24 hours of placing the order, or till the status of the

order is ‘Processing’ (i.e. before shipment is confirmed), whichever is earlier.

” Refund in case of

Cancellation of an order: Refunds will be issued to the same ‘bank account / card / wallet /

29thelabel.com website wallet’ used for placing the order. Our brand name is 29THELABEL and

our business name is 29thelabel.com

Return Policy

We do not accept any returns, ONLY exchange

Exchange Policy

Customers can initiate exchange for product or size. Exchange request can be initiated only

‘once per order’ and ‘within 7(Seven) days of delivery of the order’

, and available only up to XXL

orders, given following conditions are satisfied:

●

Product(s) should be unused & unwashed

●

Tags should be intact

●

Product(s) is/are not purchased in sale/discounted price Product(s) is/are not custom

altered, or

●

Product(s) is/are not part of Excluded Category

We only accept exchange in case of any size Issue of the same .The return courier in case of

exchange is the customers responsibility. We do not arrange any pick up facility. However, we

only arrange a pick up at the customers request if it's location friendly, the cost of which is bared

by the customer.

Exchange order will be processed ONLY after we receive the customer's parcel back (a

maximum of 20 working days after pickup) and product(s) pass(es) the quality check.

Size Exchange

We take great care in dispatching garments as per size mentioned in our size charts. For one

size alteration, we expect our clients to get the alteration done by themselves as we leave

enough margin in our garments to even make them one size bigger.

Custom Tailored Items / Altered Items

We will not accept return or exchange for custom sized items or items that have been altered in

any way.

Sale items (if applicable)All the sale, discounted, coupon & gift voucher purchases cannot be returned or exchanged.

International Orders

For international orders, there is no ‘Cancellation / Return / Exchange’ available. Note:

International order may incur additional import charges by foreign country’s government’s

custom/relevant department. Though, usually there is no import charges for textiles